Guest Reviews

Nice place for a stay in the city of Potsdam. Great views.

😀 - The breakfast options are numerous and excellent. The food is delicious and fresh. The coffee is fantastic, and I loved the tea selection. The location is excellent: the train station is a five-minute walk from the hotel, there is a bus station for Sanssouci Park right next to the hotel, the Barnerini Museum is two minutes away, and the view of St. Nicholas from the hall is perfect!

Exceptional 😀 - I arrived late at 3am and the gentleman at reception (don't know his name) was friendly and greated me warmly. He was very helpful and answered my questions about brekafast and if there was an Iron in my bedroom as requested in my booking. This was a great start to the stay. Breakfast was good with a good range of items. Location was good as could quickly walk into town and to the train station. 😞 - I have no complaints. Everything was excellent.

Awesome hotel, great location, also for visiting Berlin. 😀 - Awesome hotel, really good price and great location. As all Berlin hotels were fully booked we stayed at this hotel. By Uber/Taxi /Bus 30 mins away from the Messe in Berlin. Really excellent. Will definitely come back. Btw, Potsdam is also a beautiful town with lots of things to see. Good restaurants. 😞 - The hotel was perfect in all aspects. Pricing, location, etc. The only negative was a really rude woman at the reception desk. Never experienced this at any hotel before. We were baffled how rude she talked to us. Luckily the rest of the staff were really friendly. Especially at the buffet/restaurant.

Good 😀 - Good location. Good breakfast. Parking. Quiet and cozy room. 5 min walking to Central Station 😞 - None

A very good stay in Potsdam 😀 - The location is excellent and the service staff was super friendly and helpful. The breakfast was ample and good. The room was very tidy. 😞 - There was no electric kettle in the room for boiling water for tea and coffee. The breakfast was a bit on the expensive side.

Mercure superb again Quick visit for the Christmas markets. Our 3rd stay at Mercure and again service was excellent. Check-in swift and room spotless. We'd been in the room about an hour when we discovered a problem with the safe (Flat battery). In the space of 15 minutes we were in a different room - Well done Lara, this young lady is a huge credit to your hotel. We were provided with a stadt plan, Lara marked it up with the Christmas market locations and pointed out directions. This morning on check-out she enquired after our visit to the markets and wished us well for our onward journey.

Mercure superb again Quick visit for the Christmas markets. Our 3rd stay at Mercure and again service was excellent. Check-in swift and room spotless. We'd been in the room about an hour when we discovered a problem with the safe (Flat battery). In the space of 15 minutes we were in a different room - Well done Lara, this young lady is a huge credit to your hotel. We were provided with a stadt plan, Lara marked it up with the Christmas market locations and pointed out directions. This morning on check-out she enquired after our visit to the markets and wished us well for our onward journey.

Stayed for 2 nights. Great location, walking distance to almost everything. Decent room nothing too special but clean and comfortable. The 2 gentlemen at reception were very nice and helpful (don’t remember the names but the one I believe was Coskun?). Should add that there was no mini fridge in my room which was a surprise.

Good 😀 - We liked the service when we checked into the hotel. took into account all our wishes. a young, nice manager picked out the best room for us. Proximity to the elevator view from the Windows, good room cleaning cleanliness order. 😞 - there is not enough clean air. Dusty ventilation system

Very Good 😀 - Location is great, bed is good, staff is mostly helpful and nice 😞 - There's no watercooker in the rooms and I wa refused hot water for tea one night.

Very Good 😀 - From the outside and in the reception area the hotel looks like it might have seen better days, but the staff was friendly and the room was comfortable and clean and I had a nice view of the river. The hotel itself is pretty standard but highly functional. The internet worked great including for my Zoom conference. Location-wise it was perfect both for reaching the train station as I had a late arrival coming in and a really early departure going out, but also was really close to a bus station that could take you anywhere in Potsdam (the hotel staff will help you with the right bus routes and even day tickets for the bus). 😞 - None

Great place to stay at the centre of the city! 😀 - Excellent location at the heart of the city. The room was clean and comfortable, bed was great. The personnel was very warm and wellcoming at our arrival. 😞 - The lifts are quite small.

Superb 😀 - Location Breakfast 😞 - Restaurang menu

Good price for a very central Potsdam hotel. No fridge in room or minibar but good service by staff and rooms have AC.